One Point Lesson
One point lesson (OPL) is a simple operational tool used to educate operators in an organization and improve service quality or product .
The main point of learning for a particular process is written in one to two sentences, accompanied by simplified but explanatory diagrams.
An ideal one-point lesson should be prepared within half an hour, comprehended in 10 minutes and have 20% text and 80% diagrams.
One point lessons can be written by any person in the organization. It is best practice for team leaders and operators to write a one point lesson and communicate this to their teams and peers.
All one point lessons should be filed in a central area which is easy to access by most employees and teams. In some cases they are kept dedicated one point lesson station, filling cabinets or in folders.
Operating team members should be encouraged to check these on a regular basis to inform themselves of any new one point lessons.
This is usually implemented on weekly or daily basis among operating teams. Managers should check regularly that the one point lessons are written for plant changes or new brief procedures and that they are distributed and read by all operating team members.
To learn how to write a one point lesson visit: writing a one point lesson and Template
The structure of a proper one point lesson and Standard operating procedure system should function as depicted in Fig.1:
Fig1: One point lesson and standard operating procedure framework
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