Coaching Scrum Teams Through Conflict Navigation and Effective Communication Strategies

Francesco Attanasio
6 min readJan 9, 2021
Picture by Frank Busch: https://unsplash.com/photos/4aqYzVwTpG0

Internal conflict can have a major impact on Scrum team dynamics and cohesion. As a ScrumMaster, learning how to deal with these conflicts can become a major part of your everyday job.

On the other hand, conflict is natural in any vibrant Scrum team. A fear of conflict in a Scrum team is not a good sign and can signify team apathy. Patrick…

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Francesco Attanasio

Agile/Lean Coach and Trainer. Professional Scrum Master, Certified Scrum Professional (CSP), Certified ScrumMaster (CSM).