Picture by Frank Busch: https://unsplash.com/photos/4aqYzVwTpG0

Internal conflict can have a major impact on Scrum team dynamics and cohesion. As a ScrumMaster, learning how to deal with these conflicts can become a major part of your everyday job. On the other hand, conflict is natural in any vibrant Scrum team. A fear of conflict in a Scrum team is not a good sign and can signify team apathy. Patrick Lencioni, author of The Five Dysfunctions of a Team: A Leadership Fable, names “fear of conflict” as one of the five dysfunctions. A ScrumMaster needs to learn how to coach the team to navigate conflict rather than…


Reflecting on completed work is arguably the single most important thing that any team can do for continuous improvement. It is essential to understand the nature of your performance, before you can make the right adjustments to improve the next time.

Retrospectives help individuals and team members to learn and improve.

Some sprints ago, my team and I started experimenting with some different Retrospectives formats. I would like sharing with you one of them.

SWOT is a technique for Retrospectives.

Use it when you want to… allow teams to examine multiple aspects of a sprint or in general of an…


Retrospectives help individuals and team members to learn and improve.

Some sprints ago, my new team and I started experimenting with “Two Truths and a Lie” format as a data gathering activity for a Retrospective, instead of using it just as an energizer.

I suggest to use it when you want to create an atmosphere that is much more funny for your Retrospective.

Length of time:
Depending on the size of the team, 60 minutes should be enough.

How it works:

  1. Ask the team to think back about the last Sprint and to take five minutes to write three statements…

Internet offers an important food for thought about complexity; at first it seemed something abstract and elusive. Then we started to sail and take familiarity with a virtual world that approaches men, making it possible to create a real community where you can exchange ideas, you can buy or sell, to show off, talk; a world where you have to move with cunning and agility, where you can meet friends, but also get a virus or fraud. Just like in real life.

The example of Internet very well introduces the concept of complexity, a network in which they can remain…


Let’s make one thing clear: multitasking does not exist.

The brain is not able to devote attention to multiple activities at the same time. When we have the feeling of doing different things together, in truth all we do is to move our attention from one activity to another very quickly.

But what is multitasking stress?

It is a type of stress that affects those who are led to perform multiple tasks simultaneously. Let’s think, for example, of those in the office who must manage emails, chats and phone calls while carrying out their activities.

The technology allows you to…


Did we think that the ideal was a quiet life, without stress and strong emotions? Okay, the answer is no.

Data emerging from a historical American research lasting 90 years: 1,500 children were followed during the whole of their existence, to identify risk factors but especially the elements that ensure a long and healthy life.
Including precisely stress. At least, it is what emerged from the articles published in newspapers.

Things are a bit more complicated. What emerges from today’s project Longevity signed by psychologists Howard S. Friedman and Leslie Martin — and the culmination of a historical study initiated…


Time is an irreplaceable and indispensable resource.

It cannot be saved and, once lost, it cannot be recovered.

All that needs to be done takes time and, the better we use it, greater will be our rewards.

Today claims “time is never enough”, “I have little time”, “it would take more time” have become part of everyday language, so much so as to be the linguistic form of our way of thinking and focusing on time instead of on activities.

The feeling of “not being in control” of our time is the main source of anxiety, stress and depression. If…


Physical exercise and sports are generally associated with beauty, diet and weight loss.
They are viewed to achieve aesthetic goals, less frequently as a means of promoting our physical and mental wellbeing and prevention of many diseases.

Exercise taken regularly produces many beneficial effects on both body and psyche.

It has been shown that sport, if practiced without excess and regularly, can prevent and relieve the symptoms of anxiety and stress.

It not only improves your health and reduce stress and anxiety, it helps to relax tense muscles and helps you sleep.

A sedentary lifestyle represents a serious health risk…


“Meaningful behavioural change is very hard to do, and no one can make us change unless we truly want to change” — Marshall Goldsmith

CEPA (Create, Eliminate, Preserve, Accept) is a data gathering activity for Retrospectives.

Use it when you want to…
use a different approach, adapting the Wheel of Change framework, offered by Marshall Goldsmith, to the retrospective process.

Length of time:
Depending on the size of the team, 60 minutes should be enough.

How it works:

  1. Introduce the framework by drawing the four quadrants on a poster paper or sticking up four pictures, you prepared earlier, for each…


The Hot Air Balloon is a data gathering activity for Retrospectives.

Use it when you want to…
think forward , with an eye on the past. It is a mix of retrospective and futurespective, which uncovers risks.

Length of time:
Depending on the size of the team, 90 minutes should be enough.

How it works:

  1. Introduce the Retrospective by drawing a balloon or sticking up a picture you prepared earlier. It is good to use symbols like sandbags to show the balloon being held down and flames driving it up.
  2. Draw a sun and a stormy cloud in each of…

Francesco Attanasio

Professional Scrum Master, Certified Scrum Professional (CSP), Certified ScrumMaster (CSM). Interested in Agile, Lean and Coaching. Passion for Fitness.

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